Welcome to HPRO Miner: Cloud Tool. We take your privacy seriously and are committed to protecting your personal information using industry-standard security practices. This Privacy Policy explains how HPRO Miner: Cloud Tool (hereinafter referred to as "the Platform," "we," "us," or "our") collects, uses, and safeguards information when you access and use our cloud computing resource management services.
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1. Information We Collect
To ensure proper service operation and protect your account security, we collect information only within the necessary scope described below.
1.1 Account and Communication Information
- The email address you provide when registering an account.
- Messages, feedback, or support requests you send to our customer support or technical teams.
1.2 Device and Technical Information
- Device Details: Such as device model, operating system version, and device identifiers.
- Usage Information: Interaction data within the app, including feature usage, click activity, and session duration.
- Network Information: The IP address used when accessing the Platform, used solely for security monitoring and server optimization.
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2. How We Use Information
HPRO Miner: Cloud Tool does not use your information for advertising targeting or behavioral profiling. Collected data is used only for the following purposes:
- Service Operation. To enable and manage cloud computing resource services and maintain system synchronization.
- Security Protection To detect suspicious login attempts or abnormal activity and help protect user accounts.
- Service Improvement To enhance system performance and user experience based on aggregated and anonymized data analysis.
- Legal Compliance To comply with applicable laws, regulations, or lawful requests from authorities.
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3. Payments and Transaction Processing
For any one-time purchases available in the application, the following principles apply:
- Store-Managed Payments All payment processing is handled by official application stores (such as the App Store or Google Play). The Platform does not collect, process, or store your credit card or banking information.
- Order Confirmation We retain limited order information such as order ID and activation status to verify that the purchased cloud computing services have been successfully delivered.
- No Automatic Subscription Services offered are one-time purchases. Once the service period ends, the service will automatically terminate without recurring charges or automatic renewals.
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4. Third-Party Information Sharing
We do not sell, rent, or distribute your personal data to third parties for commercial purposes. Information may only be shared in the following limited situations:
- Technical Service Providers Minimal technical data may be shared with trusted cloud infrastructure partners to maintain service functionality.
- Legal Requirements Disclosure may occur when required by applicable laws, court orders, or legally binding government requests.
- Protection of Rights and Safety Information may be disclosed if necessary to protect user safety, property, or the legitimate rights of the Platform in emergency situations.
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5. Data Security
We implement multiple security measures to protect your information, including:
- Encrypted Data Transmission All data communications are protected using secure encryption protocols such as SSL/TLS.
- Access Control Internal access to data is strictly limited and granted only on a need-to-know basis under the principle of least privilege.
- Data Retention Unless otherwise required by law, personal data is retained only for the minimum period necessary to fulfill service purposes.
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6. Your Rights
You have the following rights regarding your personal information:
1. Access and Update You may view or modify your account information through the application settings.
2. Data Deletion You may request deletion of your account and related data by contacting our support team.
3. Stop Data Collection You can stop further data collection by uninstalling the application.
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7. Protection of Minors
HPRO Miner: Cloud Tool is intended for use by individuals who have full legal capacity. We do not knowingly collect personal information from minors. If such data is identified, it will be promptly removed.
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8. Updates to This Policy
We may update this Privacy Policy periodically due to business developments or legal requirements. Significant changes will be communicated through notices within the application or other appropriate methods.
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9. Contact Us
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Support Email: support@hprominer.cloud
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Notice: By downloading, installing, or using HPRO Miner: Cloud Tool, you acknowledge that you have read and agreed to this Privacy Policy and the data practices described herein.