Privacy Policy
HPRO Miner: Cloud Tool
Effective Date: June 13, 2026
Thank you for using HPRO Miner: Cloud Tool. We care about user privacy and information security. This Privacy Policy explains how information related to service operation may be handled when you use the app and its related services.
HPRO Miner: Cloud Tool is mainly used for viewing cloud service status, displaying resource information, and supporting related operational management. To keep the app functioning properly, improve service stability, and resolve necessary technical issues, we may receive, generate, or process certain information within a reasonable scope. By continuing to use the app, you confirm that you understand this Privacy Policy.
1. Information We May Handle
When you use HPRO Miner: Cloud Tool, certain information may be generated or processed due to app operation, technical diagnostics, user feedback, or service maintenance. This information is generally related to device environment, app status, and service interaction.
Such information may include:
Basic technical details such as device model, system version, and app version;
Usage records such as app access, feature usage, and page interactions;
Service-related data such as cloud service status, performance, and operational statistics;
Error logs, crash reports, abnormal event records, and diagnostic information;
Feedback, inquiries, support requests, or other content voluntarily submitted by users.
We do not collect information beyond what is reasonably related to the service, and we do not sell users’ personal information to advertisers, data brokers, or unrelated third parties.
2. Why We Process Information
HPRO Miner: Cloud Tool processes relevant information primarily to keep the app and cloud services stable, secure, and continuously available.
Information may be used to:
Display and support cloud service-related features;
Maintain the stability of the app and server systems;
Detect, locate, and resolve errors, crashes, or abnormal conditions;
Analyze service performance and improve product experience;
Identify abnormal access, misuse, or potential security risks;
Respond to user feedback, questions, and service requests;
Conduct internal operational analysis and service quality evaluation.
Relevant information will not be used to provide investment advice, financial services, or commercial purposes unrelated to the app’s service.
3. Technical Diagnostics and Operational Data
When the app experiences crashes, delays, failed requests, or other abnormal situations, technical diagnostic data may be automatically generated to help us identify the cause.
This data may include IP address, device information, operating system version, app configuration, usage time, error stack traces, crash logs, and other technical records needed for troubleshooting.
Such information is used only for troubleshooting, security analysis, system maintenance, and service optimization, and will not be used for purposes unrelated to technical support.
4. Third-Party Services and Infrastructure
To provide a stable app experience, we may use third-party service providers for cloud servers, data analysis, error monitoring, performance statistics, or technical support.
Third-party providers may process limited information only when necessary to perform services for us, such as:
Cloud server and infrastructure support;
App stability monitoring;
Crash and error analysis;
Service performance statistics;
Technical maintenance and support.
We make reasonable efforts to require service providers to handle data in accordance with applicable privacy and information security requirements.
Third-party tools used by the app may include, but are not limited to:
The information processing practices of these tools are governed by their own privacy policies. Users may review the privacy notices of the relevant providers for more details.
5. Information Retention and Deletion
We retain relevant information only for the reasonable period necessary to fulfill the purposes described in this Privacy Policy. Retention periods may be affected by service maintenance, laws and regulations, dispute resolution, security audits, or agreement enforcement.
When information is no longer needed, we will take reasonable steps to delete, anonymize, or otherwise handle it securely.
If users wish to delete their account or related information, they may submit a request through the contact method provided at the end of this Privacy Policy. After completing necessary identity or request verification, we will process eligible requests within a reasonable time, unless otherwise required by laws, security needs, or operational requirements.
6. Information Security
We take reasonable technical and management measures to protect relevant information against unauthorized access, disclosure, alteration, loss, or misuse.
However, please understand that internet transmission and electronic storage cannot be guaranteed to be absolutely secure. We will make reasonable efforts to protect information security, and users are also advised to properly protect their devices, accounts, and access permissions.
7. External Links
HPRO Miner: Cloud Tool may contain links to third-party websites, pages, apps, or services. These third-party services are not operated or controlled by us, and their content, privacy policies, and information handling practices are the responsibility of the respective third parties.
Before accessing or using third-party services, users are encouraged to review their privacy policies and terms of use.
8. Protection of Minors
HPRO Miner: Cloud Tool is not intended for users under the age of 17.
We do not knowingly collect information from individuals under 17. If we discover that such information has been collected unintentionally, we will take reasonable steps to delete it. If a guardian believes that a minor has submitted information through the app, please contact us using the information below.
9. Cookies and Similar Technologies
The app does not actively store information on users’ devices through browser cookies.
However, some third-party SDKs or technical components may use device identifiers, cookies, or similar technologies for app analytics, functional support, stability monitoring, or service optimization. Users may manage relevant permissions through device system settings, browser settings, or platform controls. Disabling or limiting related permissions may affect some feature experiences.
10. Policy Updates
We may modify this Privacy Policy based on changes in laws and regulations, product feature adjustments, technology updates, or service operation needs.
The updated policy will be published through the app or related service channels. Unless otherwise stated, changes take effect upon publication. Continued use of HPRO Miner: Cloud Tool after the policy is updated means that users understand and accept the updated content.
11. Contact Us
If you have any questions about this Privacy Policy, our information handling practices, or data deletion requests, please contact us: